top of page


These terms and conditions govern the use of INSTADRUGS.CA website. This site is owned by INSTADRUGS INC. This site is a pharmaceutical services website. By using this Site, you indicate that you have read, understand and agree to be bound by these Terms and Conditions and any other applicable laws, statutes and/or regulations. We may change these Terms and Conditions at any time without notice, effective upon its posting to the Website. Your continued use of the Website will be considered your acceptance to the revised Terms and Conditions.


Age Restriction

The minimum age to use our Site is 16 years old. By using this Site, users agree that they are over 16 years old. We do not assume any legal responsibility for false statements about age.


Intellectual Property

All content published and made available on our Site is the property of INSTADRUGS INC. and the site creators.


When you create an account on, you agree to the following:

  1. You are solely responsible for your account and the maintenance, confidentiality and security of your account and all passwords related to your account, and all activities that occur under your account, including all activities of any persons who gain access to your account with or without your permission.

  2. Immediately notify us of any unauthorized use of your account, or any breach of security with respect to your account or any service provided through it, and you agree to provide assistance to us as requested, to stop or remedy any breach of security related to your account.

  3. All personal information you provide to us through your account is up to date, and truthful and that you will update your personal information if it changes.


Account acceptable use


As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:


  1. Violate the intellectual property rights of the Site owners or any third party to the Site.

  2. Hack into the account of another user of the Site.

  3. Act in any way that could be considered fraudulent or post any material that may be deemed inappropriate or offensive. If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.


Services Payments

These Terms and Conditions govern the payments for services available on our Site. The following services are available through INSTADRUGS.CA:

  • Dispensing and delivering prescription and OTC medications.

  • Connect members to Physicians through our virtual clinic to obtain medical advice and refill of medications.

These services will be paid in full when the services are ordered by the client or through third party (for example: Health insurance).

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

These terms and Conditions apply to all the services that are displayed on INSTADRUGS.CA at the time you access it. All information descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from INSTADRUGS.CA at your own risk.


We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.


Third Party Goods and Services

INSTADRUGS.CA may offer goods and services from third parties. We cannot guarantee the quality and accuracy of goods and services made available by third parties on INSTADRUGS.CA

Protection of Privacy

Through the use of the Website, you may provide us with certain information. By using the Website, you authorize us to use your information in Canada where we operate.


When you register for an account, you provide us with a valid email address and may provide us with additional information, such as your name, health insurance information, birth date and/or billing information. Depending on how you use INSTADRUGS.CA, we may also receive information from external applications you use to access INSTADRUGS.CA, or we may receive information through various technologies, such as cookies, log files or others.


If you would like to disable our access to any passive information we receive from the use of various technologies, you may choose to disable cookies in your web browser. Please be aware that we will still receive information about you that you have provided, such as your email address.

If you choose to terminate your account, we will store information about you for a reasonable period of time to be determined by us in accordance with applicable federal and provincial laws. After this period, all information about you will be deleted.

Reverse Engineering and Security

You may not undertake any of the following actions:

  • Reverse engineer or attempt to reverse engineer or disassemble any code or software from or on the Website.

  • Violate the security of the Website through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.



Except where prohibited by law, by using this site you indemnify and hold harmless INSTADRUGS.CA and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of INSTADRUGS.CA or your violations of these Terms and Conditions.

Service Interruptions


There may be interruption to your access to the website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that we will have no liability for any damage or loss caused as a result of such downtime.

Termination of Account

We may, in our sole discretion, suspend, restrict or terminate your Account and use of the website, effective at any time, without notice to you, for any reason, including because the operation or efficiency of the website or our or any third party’s equipment or network is impaired by your use of the website, any amount is past due from you to us, we have received a third party complaint which relates to your use or misuse of the website, or have been or are in breach of any term or condition of these Terms and Conditions. We will have no responsibility to notify any third party, including third party providers of services, merchandise or information, of any suspension, restriction or termination of your access to the Website.


Limitation of Liability

INSTADRUGS.CA and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the site.



Internet communications are subject to interception, loss or alteration and as consequences, you acknowledge that information or data you provide by electronic means by accessing or using this Website are not confidential or exclusive, except to the extent required by the applicable laws, and that communications by email may be intercepted, altered or lost.


Applicable Law


These Terms and Conditions are governed by the laws of the province of British Columbia.


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of theses Terms and Conditions will still be considered valid.




These Terms and Conditions may be amended from time to time in order to maintain compliance to the way we operate our site and the way we expect users to behave on our Site.


Effective date: 10th September 2021

bottom of page